Category Archives: Customer Service

Customer Service Recognition Week (Even on a Small Budget!)

Posted on September 24, 2011 by Erika Trimble

October 3-7, 2011 has been declared Customer Service Week in the business world. Let’s get physical therapy businesses on board! This special week is a time to show extra appreciation and recognition to the employees who face your customers daily … Continue reading →

Posted in Business Development and Growth, Customer Service | Leave a comment

Positive Customer Experiences Come From A Positive Outlook: Are You Leading Your Team to Positivity?

Posted on June 9, 2011 by Erika Trimble

Tony Hsieh, the CEO of Zappos, is leading a movement in the business world on the impact of positivity and happiness on customer service and business success. This movement is built on the foundation that happy employees – with a vision … Continue reading →

Posted in Customer Service, Leadership in Private Practice | Tagged , , , , , | Leave a comment